User name & password is needed to log in to Parent Assistant. Log on to the Internet and type http://pa.ncwise.org/pa-dc9 in your Internet address window. Use the user name and password that is supplied by your school. The user name and password are case sensitive and if forgotten, please contact your school.
You should contact the school where your oldest child is enrolled. The data manager or a staff member can confirm your user name and password and can reset it is necessary. You may be required to provide a photo ID for assistance with user names and password.
No. There is no cost involved in using Parent Assistant. You will need a computer with Internet access in order to use the service. If you do not have Internet access in your home, computers are available in WinstonNet Labs, public libraries, and in the schools.
Yes. Parents may request an information change by completing an address or phone number update within Parent Assistant. However, you will be required to provide documentation to your child's school before some changes are complete. For example, for an address change parents must show proof of residency with a current utility bill, current lease agreement/mortgage, real estate property tax statement, Medicaid card or current paycheck stub.
Normally, Parent Assistant will be available 24 hours/7 days a week. However, once a month, the NCWISE site for student information that feeds information to PA is not available for routine maintenance. These dates will be posted to this site.
