Welcome to Information TechnologyListed below are the subdivisions of Information Technology at Winston Salem/Forsyth County Schools:
AdministrationThe Chief Technology Officer is responsible for the overall management of Technology for the school district. The Department of Technology is divided into Instructional, and Information Technology. On the management team is the Information Technology Executive Director. The Executive Director is charged with the overall management of the IT Division. This Team is also responsible for overseeing all capital technology-related projects as well as exploring ways to reduce the Total Cost Ownership (TCO) for the school district. Both the Chief Technology Officer and the Executive Director of IT create and maintain partnerships with local and community organizations whose goals and missions are in alignment with IT goals and school system needs.
Systems SupportIs responsible for the management, security, and maintenance of the WS/FC Wide-Area and Local-Area Networks. The area maintains district-wide software and licensing. Systems Support is also involved in system-wide technology projects and initiatives.
CommunicationsThe goal of the Communications area is to evaluate, test, and implement ways to improve the school district's communications through the use of technology-driven solutions.
Service and Technical Support
Is the core of the IT Division. It is comprised of the IT Service Desk and Level I & II Technicians. The goal of Service and Technical Support is to ensure that technology-related incidents are resolved as quickly as possible in accordance with our service level agreements.