•  

    Communications and Customer Service Center


    Phone: 336-748-2287 option 4

    Welcome to the Transportation Communications and Customer Service Center.  
     
    This department handles all incoming calls.  We are your first line of Communication.  In the course of a regular school day we handle over 500 incoming and dispatch calls from Bus Drivers, Schools, Parents, Mechanics, Government Agencies, Area Managers and District Management.  Our number one priority is getting students to and from school safely. 
    We are also involved with Stop Requests, routing changes, weather and road closures.  We look forward to assisting you as we provide safe and efficient Transportation service to our students.
     
    • Students Safety
    • Excellent Service Provided
    • Respect to all Customers
    • Versatile to perform all tasks in order to get the job done
    • Innovative ways to continuously improve our processes to meet the ever-changing needs of the community and our customers
    • Communciation is what we do best by listening to our customers and respond in a clear and concise manner
    • Encouraging each team member to excel in every aspect of their job, including customer sevice

    Meet our Team Members

    Visit our Staff Directory and choose Communication Center/Customer Service from the dropdown menu