big changes
  • meal payment options

    Child Nutrition has worked with many parents during the fall of 2019 to adapt to a new meal payment platform.  During this time, we learned that the platform was not so user friendly from the parent point of view.  Child Nutrition has been working diligently to assist with resolving concerns and has since elected to make changes to the payment center to better support our parents. 

     

    Coming soon, K12 Payment Center, the current platform for making school meal account payments and checking will change to MySchoolBucks.  Information is provided below on expected dates of changes, as well as, answers to some questions you may have. 

     

    If you are a current K12PaymentCenter User:

    • You will receive emails and text messages in the next few weeks letting you know of this change.
    • On January 22, you will receive a message letting you know that K12PaymentCenterhas been shut down and no further account additions can be made.
    • When the new payment center, MySchoolBucks, is brought on-line, you will receive an email and text message alerting you.
    • Once you receive a new system live alert, you can log in or register for an account.

     

    The New Payment Center – MySchoolBucks

     MySchooBucks is an online payment service that provides parents the ability to securely pay for meals, monitor student cafeteria purchases and receive email notifications for low account balances.

    Registering for your FREE account is easy. Create a secure account and never worry about sending cash or checks with your student(s) to school again!

     

    CLICK HERE TO BEGIN. Be sure to have your student’s PowerSchool ID number handy, as it will be needed for account set up.

     

    Have a smartphone? Visit the WS/FCS App to access the MySchoolBucks App.

     

    Questions & Answers:

     Q:  If I had a MySchoolBucks account before, will my account still work?

    A:  You may recall MySchoolBucks as the previous system used for meal payments.  If you had an account previously, you can use your previous log-in credentials or the options to retrieve your user name and password information.

     

    Q:  What if I’m a first time user of MySchoolBucks?

    A:  If you are first time user of MySchoolBucks, you will need to register for an account. See the section above on how to get started. 

     

    Q:  I can’t see my balance when I log in. What’s wrong?

    A:  Please keep in mind when logging in or registering for the first time, you may not see an existing account balance.  It could take up to 24 hours for the account balance and the new account to synchronize.  This will not impact the actual money available on your student’s account to have meal purchasing access.  If you have logged in several times and do not see a balance you believe should be there, please contact the Child Nutrition Office at 336-703-4275.  We are happy to assist you.

     

    Q:  What happens with my money left in the K12PaymentCenter system?

    A:  All balances in the K12PaymentCenter will be transferred to MySchoolBucks and will be available when MySchoolBucks goes live.  It could take up to 24 hours for the account balance to sycnonize upon first log-in to MySchoolBucks.

     

    Q:  What is the fee associated with using MySchoolBucks?  

    A:  Yes.  The fee is $2.49 for each transaction. Balances can be added to multiple student accounts at one time to reduce fees.