• Open versus Close-Ended Questions
     
    Open-Ended Question: does not require a specific answer; it is designed to encourage a full, meaningful answer using the subject's own knowledge and/or feelings
     
    Close-Ended Question:  calls for a brief, pointed reply, usually one or two words

    When interviewing, use more open-ended questions!  You get more quotes, more thorough answers, and a better overall interview.