Degrees and Certifications:
I'm Heather Delp, and I'm the Instructional Technologist. I'm also a certified teacher and school librarian/media coordinator. I graduated from UNC-Charlotte, Salem College (MAT), and Appalachian State (MLIS). I'm excited to be working for Virtual Academy.
My job is to help with software-related topics, and I work with teachers to help create great activities for students. I can reset student passwords, provide links to classes, and help with some Canvas issues. However, for more serious Canvas issues, I'll have to refert you to Canvas Parent Help, because they are the experts. I'm not the tech expert; for example if your school Chromebook stops working/is broken, or if you get an error message that I can't fix with a password change. For those situations, you will need to call the Technology help desk at 336-727-8300.
You can reach me at firstname.lastname@example.org